Financial Policy, Privacy Policy, Disclosures, and Terms and Conditions

I do not take health insurance, but invoices are billed within 24 hours. I am more than happy to email you the invoice for you to submit to your insurance.

I accept cash, checks, and credit cards. Returned checks are subject to an additional $30 fee. Payment is due at the time of service.

Cancellation and Rescheduling Policy

Scheduled appointments are reserved specifically for you. If you need to cancel or reschedule your appointment, please do so at least 24 hours before your scheduled appointment time. Changes can be made 24 hours a day online in the patient portal, by calling me at 612-584-9286 or emailing me at jess@reverieacupuncture.com.

All community acupuncture and private appointments (including new patient appointments) needing to be cancelled or rescheduled with less than 24 hours advance notice will be charged the full cost of the appointment to the card on file. If there is no card on file, an invoice will be sent to the email listed in your contact info.

Exceptions will be made for late cancellation or requests to reschedule for the following reasons:

Rescheduling an appointment within the same week: no charge
Medical or family emergencies: no charge
Going into labor: no charge
Bad weather: $10 fee for community acupuncture, $30 fee for private appointments (unless schools are closed, then you won’t be charged)

A no show is an appointment for which you are 15 minutes late or do not attend with no advance notice. No shows for appointments will result in a charge to the card on file for the cost of the appointment missed. Please contact me at jess@reverieacupuncture.com or 612-584-9286 if you are running late.

Walk-ins are not subject to any cancellation fees but no walk-ins are taken after 7:00 and priority is always given to scheduled appointments.

Package Policies

All postpartum care packages expire 90 days after purchase and refunds cannot be given after 60 days of purchase.

All five appointments must be used within this 90 day period and refunds will not be given for any appointments not used within this 90 day period. If a refund is requested before 60 days, funds returned will be prorated minus the redeemed appointments at full cost. (see Fees above)

All appointments are non-transferrable and must be used by the same patient.

Appointment Policies

Massage Policy

There is a no tolerance policy for sexual jokes, comments, or actions. If a session is ended because of this no tolerance policy you will be banned from online access, banned from both clinic locations for all services, and you are responsible for the full cost of the appointment.

The following constitutes the Reverie Acupuncture LLC Privacy Policy, Disclosures, and Terms and Conditions. If you disagree with any of these policies, discontinue your use of the site. If you have any questions please feel free to contact me at jess@reverieacupuncture.com.

Policy regarding active illnesses

While I am more than happy to work with you to boost your immune system the following outlines clinic policy to prevent the spread of any disease:

🌡️If you have a fever over 100 F, please wait until 48 hours after your symptoms have subsided to reschedule. Please remember that this is your natural temperature, not temperature modified with fever reducers like acetaminophen or ibuprophen

🌡️If you have diarrhea or vomiting, please reschedule 48 hours after symptoms have subsided

🌡️ If you have tested positive for the flu, please stay at home for 5 days after the onset of symptoms.

🌡️ If you or a family member have traveled to any novel coronvirius (also known as nCoV-2019 or Covid-19) affected area and have a cough or fever, please wait 14 days before scheduling

🌡️ If you are the care provider for someone with these symptoms please delay your appointments by 14 days

🌡️ If you have a runny nose, cough, sore throat, fever, sneezing please consider an online consult

Who I am

I am Jessica L Gustafson, L.Ac., an acupuncturist in St Paul, MN.

My website address is: https://reverieacupuncture.com.

What personal data I collect and why I collect it

Comments

When visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

One of the plug-ins used for spam on this site is Akismet and you can check out their privacy policy here.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you submit a question via a contact form your email address is sent through WordPress to my zoho email address. All comments are monitored through Akismet. Your email address isn’t saved in the WordPress contact form database. Please note that any information sent via email or contact form does not have HIPAA compliant encryption and it is best to submit personal information through the Acusimple patient portal.

Cookies

If you leave a comment on my site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, a cookie is temporarily set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, I will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. The most common embedded content I uses is from YouTube, but I may embed other content.

Analytics

I do use Google Analytics to understand where my readers are coming from. This information is anonymous. Knowing roughly where my readers are located and basic demographics help me create the content that you want to read.

Who I share your data with

If you have signed up for my newsletter know that I use Mailchimp as my newsletter manager. While they do have access to your email address to allow me to send you my updates, they share the same policies regarding your privacy – they will never share your information either. If you are uncomfortable with this you can unsubscribe to my newsletter at any time.

I myself am I private individual and very protective of my information. I’m also a clinician which means that I’m a dogged protector of other people’s information as well. If you make a comment on this blog or email me I am the caretaker of that information, like I am the caretaker of my patient’s information and I will treat it with the same respect. If you make a comment on my Instagram, Facebook, or Pinterest you will be sharing your account name with my accounts and the public will have the same access to your comments and other account interactions as they have to my accounts.

I use Acusimple for my patient management software. This software allows me to create invoices, take notes on your case, and contact you in an encrypted messaging system. It also allows you to access information through the patient portal.

I used Acuity for my scheduling software. It allows you to book appointments through Facebook, Instagram, and off this website.

If you submit your information to any contact form on this site, the information isn’t going to be sold to anyone. I am the only one who can see and respond to your messages.

How long I retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on my website (if any), I also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where I send your data

Visitor comments are checked through an automated spam detection service, called Akismet.

Industry regulatory disclosure requirements

If you have a medical question for me keep in mind the blog on this page is a public forum. It is best to meet me in an appointment setting where your privacy can best be protected. If you do not live in the area, you can contact me privately through the contact form on the mail page or at jess@reverieacupuncture.com and I can help you find a practitioner in your area.

If you submit your information to any contact form on this site, the information isn’t going to be sold to anyone. I am the only one who can see and respond to your messages. These messages are not encrypted, however. If you have a question regarding your case, please send it to me via the patient portal to ensure privacy.

I do participate in the Amazon Services LLC Associates program. This is an affiliate advertising program designed to provide a small income by linking to products on Amazon.com and affiliated sites. I joined because I was already adding the products to my blog posts because I love and trust them. Rest assured that if I link to a product on Amazon, it is because it’s something I love. All posts containing affiliate links will be clearly marked.

I do occasionally link to other websites. I am not responsible for those sites and they have their own privacy statements. My privacy policies do not extend to other people’s sites. Please familiarize yourself with their privacy policies and terms and conditions.

If you are uncomfortable with my privacy policy or disclosure, I understand. Being on this site constitutes an agreement. I will be sorry to see you go, but I’d rather you be happy.

These policies are subject to change. Small changes may happen without notice, but larger changes will be announced via newsletter.

If you have any comments or concerns, please email me via the contact page.

I am not a doctor

No information on www.reverieacupuncture.com constitutes personalized medical advice. Any blog articles or downloadables on Reverie Acupuncture fall within the scope of practice of a Licensed Acupuncturist in the state of Minnesota. None of the information should ever be used in a way that conflicts with any medical diagnoses or with the recommendations of your primary care provider. If you are concerned about a current medical condition, please contact your primary care provider.

Unless I have directed you here as a patient to read a specific article as homework, consult with your own acupuncturist or other medical provider before adding these things to your care plan. None of the information on this site is a substitute for a properly managed care plan.

I am not liable for any damages that arise from an improperly managed care plan. If you would like specific and personalized advice please make an appointment or find a practitioner in your area.

Copyright information

© Jessica L Gustafson and www.reverieacupuncture.com, 2017-2020. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Jessica L Gustafson and www.reverieacupuncture.com with appropriate and specific direction to the original content.

Terms and Conditions

Limitation of Liability

I am not liable for any errors or omissions on my blog. I am also not liable for what others post in comments either on the blog or on any related social media.

Termination Policy

Any discriminatory, insulting, gross or spammy content left in comments or on any Reverie Acupuncture related social media will be deleted. While I cannot currently block commenters on the blog, I can delete posts. I also can and will block users on social media who abuse my policies.

Governing Law

I operate my blog and business from St. Paul, MN in the United States of America. These are the laws that apply to my blog.